Beam Platform - Notice history

All systems operational

Beam's Application Portal - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 99.84%

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Apr 2023
May 2023
Jun 2023

Payment System - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Payment features will be unavailable on June 27 at 8:00 am - 8:30 am EDT
  • Completed
    June 27, 2023 at 12:30 PM
    Completed
    June 27, 2023 at 12:30 PM

    The scheduled maintenance has been completed.

  • In progress
    June 27, 2023 at 12:00 PM
    In progress
    June 27, 2023 at 12:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 27, 2023 at 10:59 AM
    Planned
    June 27, 2023 at 10:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 26, 2023 at 6:42 PM
    Planned
    June 26, 2023 at 6:42 PM

    On June 27 at 8:00 am EDT, we will be migrating our payments system to a higher performance database. During the maintenance, which we expect to take 10-15 minutes, all funds and payments features will be unavailable.

Scheduled Maintenance at 8 AM EST
  • Completed
    June 23, 2023 at 12:30 PM
    Completed
    June 23, 2023 at 12:30 PM

    The scheduled maintenance has been completed.

  • Update
    June 23, 2023 at 12:27 PM
    In progress
    June 23, 2023 at 12:27 PM

    Verification is currently underway for the maintenance items.

  • In progress
    June 23, 2023 at 12:01 PM
    In progress
    June 23, 2023 at 12:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 23, 2023 at 11:00 AM
    Planned
    June 23, 2023 at 11:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 22, 2023 at 7:55 PM
    Planned
    June 22, 2023 at 7:55 PM

    We will be migrating to a higher performance database. During the maintenance, which we expect to last around 10 minutes, updates/changes will be disabled.

[EOPS-13] Incident raised
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    [Comment from Opsgenie]System closed alert: "[EOPS-13] Incident raised"

  • Investigating
    Investigating

    View incident: https://bybeam.atlassian.net/browse/EOPS-13

Third-party cloud services provider affecting some of our services
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    Monitoring

    We are currently experiencing partially degraded service due to an outage with our third-party cloud services provider. Affected functionality includes document upload and payment services; we recommend users avoid managing documents or initiating payments as these actions will not be successful. All other features and functionality are operating normally. We will continue to monitor the third-party outage and provide updates as they become available.

Application Not Responding
  • Resolved
    Resolved

    This incident has been resolved. System is now fully operational.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results

  • Identified
    Identified

    The application is currently not responding. We're actively working to restore a connection to our databases.

May 2023

No notices reported this month

Apr 2023

No notices reported this month

Apr 2023 to Jun 2023

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