Beam Platform - Payments – Incident details

All systems operational

Show current status

Payments

ResolvedMajor outage22 hours 45 minutes

Affected

Payment System

Major outage from 4:05 PM to 4:35 PM, Operational from 4:35 PM to 2:55 AM, Major outage from 2:55 AM to 2:50 PM

  • ResolvedUTC

     Payment services have been fully restored. You can now add bank account information and issue payments via ACH, check, and Zelle.

  • UpdateUTC

    Our payment provider is currently experiencing an outage that is affecting payment processing. Our team is actively working with the provider to resolve the issue and restore service as quickly as possible. Adding Bank Accounts, ACH, Check, and Zelle payments are currently affected. Prepaid Card payments remain available. We apologize for the disruption and appreciate your patience.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are continuing to work on a fix for this incident.