Notice history

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

Resolved
July 12, 2023 at 5:49 PM
Resolved
July 12, 2023 at 5:49 PM
We have recovered and are operating normally.
Identified
July 12, 2023 at 5:44 PM
Identified
July 12, 2023 at 5:44 PM
The issue has been identified and a fix is being implemented.
Update
July 12, 2023 at 5:37 PM
Update
July 12, 2023 at 5:37 PM
We are currently experiencing an elevated level of API errors and are investigating.
Investigating
July 12, 2023 at 5:32 PM
Investigating
July 12, 2023 at 5:32 PM
We are currently experiencing an elevated level of API errors.

Completed
June 27, 2023 at 12:30 PM
Completed
June 27, 2023 at 12:30 PM
The scheduled maintenance has been completed.
In progress
June 27, 2023 at 12:00 PM
In progress
June 27, 2023 at 12:00 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
June 27, 2023 at 10:59 AM
Planned
June 27, 2023 at 10:59 AM
Maintenance will begin as scheduled in 60 minutes.
Planned
June 26, 2023 at 6:42 PM
Planned
June 26, 2023 at 6:42 PM
On June 27 at 8:00 am EDT, we will be migrating our payments system to a higher performance database. During the maintenance, which we expect to take 10-15 minutes, all funds and payments features will be unavailable.

Completed
June 23, 2023 at 12:30 PM
Completed
June 23, 2023 at 12:30 PM
The scheduled maintenance has been completed.
Update
June 23, 2023 at 12:27 PM
In progress
June 23, 2023 at 12:27 PM
Verification is currently underway for the maintenance items.
In progress
June 23, 2023 at 12:01 PM
In progress
June 23, 2023 at 12:01 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
June 23, 2023 at 11:00 AM
Planned
June 23, 2023 at 11:00 AM
Maintenance will begin as scheduled in 60 minutes.
Planned
June 22, 2023 at 7:55 PM
Planned
June 22, 2023 at 7:55 PM
We will be migrating to a higher performance database. During the maintenance, which we expect to last around 10 minutes, updates/changes will be disabled.

Resolved
June 13, 2023 at 10:09 PM
Resolved
June 13, 2023 at 10:09 PM
This incident has been resolved.
Update
June 13, 2023 at 9:56 PM
Update
June 13, 2023 at 9:56 PM
[Comment from Opsgenie]System closed alert: "[EOPS-13] Incident raised"
Investigating
June 13, 2023 at 9:54 PM
Investigating
June 13, 2023 at 9:54 PM
View incident: https://bybeam.atlassian.net/browse/EOPS-13

Resolved
June 13, 2023 at 10:06 PM
Resolved
June 13, 2023 at 10:06 PM
This incident has been resolved.
Update
June 13, 2023 at 9:50 PM
Update
June 13, 2023 at 9:50 PM
We are continuing to monitor for any further issues.
Update
June 13, 2023 at 8:58 PM
Update
June 13, 2023 at 8:58 PM
We are continuing to monitor for any further issues.
Monitoring
June 13, 2023 at 8:38 PM
Monitoring
June 13, 2023 at 8:38 PM
We are currently experiencing partially degraded service due to an outage with our third-party cloud services provider. Affected functionality includes document upload and payment services; we recommend users avoid managing documents or initiating payments as these actions will not be successful. All other features and functionality are operating normally. We will continue to monitor the third-party outage and provide updates as they become available.

Resolved
June 06, 2023 at 7:41 PM
Resolved
June 06, 2023 at 7:41 PM
This incident has been resolved. System is now fully operational.
Monitoring
June 06, 2023 at 7:40 PM
Monitoring
June 06, 2023 at 7:40 PM
A fix has been implemented and we are monitoring the results
Identified
June 06, 2023 at 6:35 PM
Identified
June 06, 2023 at 6:35 PM
The application is currently not responding. We're actively working to restore a connection to our databases.

No notices reported this month

May 2023 to Jul 2023

Beam Platform - Notice history